At Neo Energy Limited, we continuously review and monitor our operations to ensure that our quality objectives are achieved and all safety standards are fully met.
The company has developed a comprehensive Quality Manual that outlines documented procedures and sets out our policies relating to quality management.
All personnel are required to follow the procedures detailed in the Quality Manual. By promoting a culture of excellence and professionalism, we aim to deliver services that are efficient, effective, and economical, while meeting and exceeding our clients’ expectations.
Our team members receive ongoing training and development to ensure they fully understand their responsibilities and consistently place quality at the forefront of their work. Both employees and clients are encouraged to provide feedback and suggestions that contribute to continuous improvement in our quality performance.
We cultivate an environment that values efficiency, innovation, and high standards of quality throughout all areas of operation.
Our activities are structured and managed to meet client requirements correctly the first time. Neo Energy Limited operates in alignment with the principles of the ISO 9001 standard. We also encourage our suppliers to adopt similar quality management systems, as we expect materials and services to be delivered free from defects.
Ongoing improvement is maintained through conformance checks—monitoring daily standards and procedures (control), reviewing the management system (correction), and implementing necessary enhancements to strengthen the system (improvement).
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